Piabet Privacy Policy — Keeping Your Data Safe

Piabet (website: piabet.ws) collects and manages your personal information in accordance with the rules set out in this privacy policy. This policy applies to our website, mobile app, and all associated services.

By using Piabet, you are considered to have read and accepted this Privacy Policy. Please read it carefully before creating an account.

This Privacy Policy of ours Terms & Conditions and both documents apply together. In the event of any conflict, the provisions of the Privacy Policy shall prevail.

Piabet collects your information in several ways. The details are outlined below:

We only collect information that is necessary to provide our services, maintain security, and fulfill legal obligations. We never collect data that is not required.

Piabet uses your information only for specific, transparent purposes. Each purpose is outlined in detail below:

• Account Management: Your information is used to create, manage, and keep your account secure.
• Identity Verification: Your information is used to complete the KYC process to prevent fraud and money laundering.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Customer Support: Your contact details are used to resolve complaints and respond to your queries.
• Security & Fraud Prevention: To detect unusual activity and ensure the security of the platform.
• Legal Compliance: To meet regulatory requirements and comply with legal obligations.
• Service Improvement: To analyze usage patterns and improve the platform.
• Relevant Communications: To keep you informed about important updates, bonuses, or new services.

Piabet never sells your personal information or shares it unnecessarily. However, information may be shared in the specific circumstances outlined below:

• Payment Providers: Relevant information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• KYC Verification Services: Identity document details may be shared with authorized third parties for identity verification purposes.
• Legal Authorities: Information may be disclosed to authorities pursuant to court orders, government directives, or legal obligations.
• Business Partners: Piabet's technical service providers may only use data within the scope of service delivery and are bound by confidentiality agreements.

Piabet follows both technical and organizational security measures to keep your data protected.

• Encryption: All data is encrypted and transmitted using 256-bit SSL/TLS technology.
• Access Controls: Only authorized personnel can access your data, and only when required for specific job functions.
• Regular Security Audits: System security is regularly audited and any vulnerabilities are promptly addressed.
• Data Backup: Your data is regularly backed up in a secure location to prevent loss in the event of a technical issue.
• Retention Period: Data is typically retained for up to 5 years in accordance with legal obligations. Once no longer needed, it is securely deleted.

The Piabet website uses cookies and similar technologies. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are required to maintain your login session and keep the platform running properly. Disabling them will prevent the site from functioning correctly.
• Functional Cookies: Used to remember your language preferences and regional settings.
• Analytical Cookies: To understand which pages receive the most visits — this data does not personally identify you.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

Every registered user on Piabet has the following rights regarding their personal data:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted. However, some data may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Data Portability: You can request a copy of your information in an easily readable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise these rights, please contact us at our support email: support@piabet.ws. We typically respond within 30 business days.

Piabet strictly prohibits account registration by anyone under 18. We never knowingly collect personal information from minors.

If we receive information that a minor has created an account, we will immediately close that account and delete all associated data.

If you believe a minor is using Piabet, please contact us immediately.

The Piabet platform may occasionally contain third-party services or links. Piabet is not responsible for the privacy practices of those third parties.

Payment gateways such as bKash and Nagad have their own privacy policies. When using those services, their policies will also apply.

Piabet may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be revised.
• For significant changes, notice will be provided via your registered email or through the platform.
• Continued use of Piabet after any changes take effect will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with the latest Privacy Policy.

If you have any questions or concerns about the Privacy Policy, please get in touch with us:

• Email: support@piabet.ws
• Help Center: Go to Help Center

We typically respond within 1 to 3 business days.